2011 Vanguards in Insurance »
User Experience and the Generation Gap »
Intelligent Workflow »
2010 Vanguards in Insurance »
A Better Mousetrap »
Insurance Technology Q&A »
New Tools For Sales Retention »
Novarica ACE Rankings »
2009 Vanguards in Insurance »
November 2011 – PIA Magazine – The Power of People and Technology »
Property Casualty 360 Producer Lifecycle Management Article May 2012 »
"Zen and the Art of Customer Maintenance," Rough Notes Article April 2012 »