You asked for it! My Vertafore feature enhancements are live
Written by Steve Cox, VP Customer Support
Since joining Vertafore in late 2017, my top priority has been listening to our customers’ feedback and implementing improvements you can see. I am excited to announce that My Vertafore is now more useful than ever and features some enhancements you’ve been requesting.
Log in today for these newly released features:
Subscribe to Knowledge Base articles and be notified when they are updated
Subscribe to product alerts to receive real-time product notifications
Quick access to your Sales and Billing Department contact information
And if you haven’t logged in recently, here’s what you’ve been missing:
A Knowledge Base of articles to help you understand your products and even solve simple issues
Self-service case creation: skip the hold-times, we’ll call you back
The ability to submit ideas for future products and enhancements, and even vote on other users’ ideas
Review your current case status and past cases
And there’s so much more in the works—for example, a new-and-improved chat platform to put you in touch with an available representative for instant help.
Whether you’re a first-time user or a My Vertafore regular, click here to connect with us today. Login or register using the buttons on the My Vertafore home page and you’ll be on your way to faster, simpler and more convenient product support.