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Support

My Vertafore Support Portal provides access to multiple options for resolving your support needs.

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  • 1.800.444.4813
  • CONTACT US

    Ready to take the next step? Contact Vertafore

    Corporate Headquarters

    Vertafore, Inc.
    11724 NE 195th
    Bothell, WA 98011

    Media Contact:
    Bailey Fox
    (Barokas PR for Vertafore)
    (206) 264-8220
    Vertafore@Barokas.com

Custom Solutions

Every agency has its own way of doing business. Vertafore supports your unique needs with custom programming services to ensure you get the most from your agency management system. This includes working with you to define your unique requirements, and then designing, developing and testing the solution.

Staffed by Experts

Our Custom team is staffed by experts who know the Vertafore products. This allows the team to elicit and understand your specific requirements and then design and build a solution that provides the functionality you need.

Typical custom solutions include:

  • Customized reporting. Production reports, financial reports, policy reports, customized payables reports and special aging reports.
  • Integration with third-party vendors. Document imaging vendors, banks, financial systems and bond processing systems.
  • Integrated lines of business. Everything from user data entry screens to database tables for specialized lines of business.
  • Data imports, exports and integrations. Custom data import and export capabilities.
  • Custom forms. Save time with custom forms that range from simple type-on forms to integrated forms that pre-fill with customer and agency data.
  • Division/department update services. Make it easier to change your division, department, branch or group structure.

For more details or to speak to a Vertafore representative about your custom requirements, please email ProfSvcsCustomGroup@vertafore.com or call 800-243-6205, ext. 6555 and leave a message