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September 22, 2016 in Digital Insurer

Where to Begin - 4 Ways Agency Principals are Structuring their Analytics Efforts

There is no one right answer when it comes to getting started with analytics, but it is possible to get it wrong. The only wrong approach is one that does not take into account how your organization works. While each organization is different, the research that went into our Big Data Analytics E-book shows that analytics efforts are generally structured in one of these four ways: Individual business units drive the project Because individual business units are closest to the data and i...

Jeremy Guo

September 20, 2016 in Digital Insurer

Getting Started with Data Analytics – 6 Steps to Success for Insurers

Why is big data such a big deal for the insurance industry? Why does Vertafore keep trying to turn your attention towards examples of how other insurers are using big data analytics to generate breakthrough results for their business? You might even be asking yourself why we’d write about the importance of tackling big data on our partner’s websites. The answer is simple: Those who embrace big data analytics have a competitive advantage. Joyce Sigler, Vice President of the Jones &am...

Alyssa Koske

September 15, 2016 in Digital Insurer

2016 Millennial Insights Survey Debunks Myth That Insurance is Boring

Millennials officially outnumber baby boomers as America’s largest generation. That means they have the most purchasing power, the most at risk, and the most influence on the future of the insurance industry - take a second to let that sink in. You need to know more about the ways millennials are impacting the workplace. Even if you’re a millennial! Which means you should spend the next 5-10 minutes familiarizing yourself with the results of Vertafore’s 3rd annual (and largest...

Jessica Gaylord

September 14, 2016 in Customer Service

Are you Listening? 3 Ways to Build Better Listening Skills

It may seem simple, but providing a great customer service experience begins with being an engaged listener. The key is to not just hear what a customer has to say, but trying to understand their point of view and the situation they find themselves in. The ability to understand what a customer is trying to communicate helps ensure that you provide relevant, accurate solutions to their problems. This also helps customers feel like they are not only communicating, but are connecting with someone ...

Phyllis Gillman

September 13, 2016 in Digital Insurer

9 Key Questions Insurance Agents Need to Ask Themselves About Big Data

Data, data, data everywhere… Big data figures are astonishing when you start looking at the volume of data insurers collect. The trends, predictions, and the resulting analysis can be overwhelming – but nonetheless, big data is creating opportunities for companies in every industry and allowing those with the right tools in place to carve out a competitive advantage. The question is: are you USING big data? Either you’re using it knowingly (and making it work for you!) or it...

Joyce Sigler

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