Vertafore Introduces Velocity AI Submission Processing Agent to Help MGAs Move from Submission to Decision Faster

New Velocity AI agent transforms unstructured submission intake, reducing manual work and accelerating underwriting

DENVER – July 8, 2026 – Vertafore®, the leader in modern insurance technology, today launched the Velocity™ AI Submission Processing Agent. Built on the Vertafore Velocity AI Platform and embedded directly into Vertafore's MGA workflows, the agent transforms submission intake from a manual, fragmented process into a streamlined workflow. 

Submission intake is the starting point for every underwriting decision, yet the process is still highly manual and error prone for many MGA and underwriting teams, as they review emails, open attachments, extract information, enter data, and follow up on missing details before underwriting can begin.

The Submission Processing Agent reads unstructured emails, PDFs, spreadsheets and supporting documents, extracts key information and converts it into organized, actionable data for underwriting review. By automating intake and reducing manual work, it helps MGAs improve speed, accuracy, and operational scalability as submission volumes continue to grow.

“Historically, submissions have required standardization through rigid templates, which does not reflect the way business is actually received,” said Dan Rieden, executive vice president of workers’ compensation at XPT Specialty. “The new Vertafore AI capabilities enable us to process submissions in any format—without additional configuration or dependencies.”

The agent can also evaluate whether a submission is complete, flag missing information, and automatically generate follow-up requests, helping reduce delays and minimize back-and-forth with agents and brokers. Feedback from early users shows the Submission Processing Agent is achieving 87% accuracy.

“Every minute underwriters spend gathering and organizing information is a minute they're not evaluating risk and moving submissions forward,” said Emily McGinn, general manager of MGA and Wholesale at Vertafore. “The Submission Processing Agent helps teams move to decisions faster while handling more business with more consistency and accuracy.”

Accelerating the pace of AI innovation for MGAs

Built on the Vertafore Velocity AI Platform, the Submission Processing Agent is the latest example of how Vertafore is bringing agentic AI directly into core insurance workflows. The platform serves as the innovation foundation behind Vertafore's growing portfolio of AI agents, powering secure and scalable AI development across the company's core product families, including AgencyOne®, MGA solutions and Sircon®.

“We’re putting AI to work where it matters most for MGAs: removing friction from the underwriting process so teams can focus on the expertise and judgment that create real value,” McGinn noted.

Vertafore’s latest innovation reflects how the company is taking the insurance industry from friction to flow, eliminating distribution drag across the value chain to help agencies, MGAs and carriers achieve Distribution Velocity—speed with intentional outcomes—within and across insurance workflows. Agentic AI is key to Vertafore’s focus with AI innovation that helps the industry adapt faster and grow smarter.

About Vertafore

Vertafore powers Distribution Velocity, accelerating every part of the insurance value chain within and across agencies, MGAs, and carriers so they can adapt faster and grow smarter. As the trusted backbone of the industry, Vertafore provides the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across sales, servicing, accounting, underwriting, and back-office operations, taking insurance workflows from friction to flow. 

Supporting over 95% of the top agencies and insurers and 50% of industry compliance transactions, Vertafore leads at the intersection of innovation and trust, giving customers the speed, performance power, and confidence to transform and grow at scale in the new era. Vertafore is headquartered in Denver, Colorado. Learn more at www.vertafore.com.

©2026 Vertafore and the Vertafore logo are registered trademarks of Vertafore. All rights reserved. All other trademarks are the property of their respective owners.

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Frequently asked questions

How can MGAs automate insurance submission processing?
Managing General Agents (MGAs) receive submissions in many formats, including emails, PDFs, ACORD forms, spreadsheets and supporting documents. Reviewing, organizing and extracting information from these submissions manually can slow the underwriting process and delay responses to agents and brokers.
AI-powered submission processing helps automate this work by reading incoming submissions, extracting relevant underwriting information and organizing it into a structured format before an underwriter begins reviewing the risk. Vertafore's Velocity AI Submission Processing Agent applies this approach within MGA workflows, helping teams reduce manual data entry, improve consistency and accelerate underwriting while keeping MGAs in control through a human-in-the-loop philosophy.
What is AI-powered submission processing in insurance?
AI-powered submission processing uses artificial intelligence to automate the intake and preparation of insurance submissions before underwriting begins. Rather than manually reviewing emails, attachments and forms, AI can identify relevant documents, extract key information and organize it for faster review.
For MGAs, this helps reduce administrative work, improve submission quality and shorten the time between receiving a submission and making an underwriting decision. When embedded into insurance workflows, AI can help MGAs focus more on evaluating risk and less on repetitive processing tasks.
How can AI help streamline the underwriting process?
Many underwriting teams spend a significant portion of their day preparing submissions instead of analyzing them. Reviewing emails, opening attachments, searching for missing information and entering data into systems all reduce the time available for underwriting decisions.
Insurance-specific AI helps remove these repetitive tasks by preparing submissions before they reach the underwriter. Vertafore's Velocity AI Submission Processing Agent automatically processes incoming submission packages and organizes relevant information, allowing underwriters to begin evaluating risk sooner. By reducing manual work, MGAs can improve operational efficiency without replacing the expertise and judgment that underwriters provide.
How can MGAs improve submission processing efficiency?
As MGAs grow, submission volumes often increase faster than operational capacity. Manual submission intake can create bottlenecks that slow responsiveness, increase administrative work and make it harder to deliver a consistent experience to agents and brokers.
AI-powered submission processing helps MGAs scale their operations by automating repetitive intake tasks and organizing submission data before underwriting begins. This enables underwriting teams to handle higher submission volumes more consistently, improve submission turnaround times and support business growth without adding friction to existing workflows. Vertafore refers to this outcome as Distribution Velocity—helping insurance organizations move work from friction to flow through specialized, human-centered AI.
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Posted July 8, 2026 in Press Releases

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