Manual processes slow you down
Disorganized information and risk exposure
Complex commission management
Turn everyday work into momentum
Free your team from repetitive work like re-keying data, chasing updates, and correcting errors—so they can focus on what matters most.
Create clarity and control across agency operations
A single, organized source for client and policy documents improves accuracy, strengthens compliance, and gives agencies greater peace of mind.
Save time and improve accuracy in commission management
Centralized data and automated workflows simplify commission reconciliation, improve accuracy, and support faster, smoother financial close-outs.
Proven impact across the industry
Join thousands of independent agencies that rely on our agency management solution as the foundation of their operations. From single-location teams to established multi-location organizations, our agency management solution helps agencies streamline day-to-day work, respond faster, and support clients with greater clarity and confidence
9,000+ agencies
rely on Vertafore management systems to run their businesses
Decades of innovation
focused specifically on the needs of independent agencies
Connected integrations
that bring accounting, policy management, and customer service together
Recognition built on real results
Success story
Transforming a small-town agency into a high-performance operation
Higgins & Bolduc leveraged modern agency management solutions to work smarter, reduce overhead, and deliver the quick, connected service their customers expect.
AMS360 is better than our previous software due to its ease of use, tracking of submissions, task specificity, ACORD prefills, and CCing team members.Rosario, B.
G2 review
AMS360 keeps everything in one place, so we spend less time on paperwork and more time helping people. And with every note and conversation traceable, it gives us real peace of mind.Gabrielle D.
Administrator, Small Business
Agency management solutions
Frequently Asked Questions
What are insurance agency management solutions and how do they work?
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Insurance agency management solutions bring your agency’s book of business, documents, and daily workflows into one connected system. By organizing information in a single, easy-to-navigate place, teams gain clearer visibility into client activity, policy details, and operations, helping everyone work more efficiently and confidently.
How can insurance agency management solutions help automate my agency’s operations and streamline workflows?
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These solutions help eliminate time-consuming manual steps by automating renewals, document handling, policy updates, and routine communication workflows. With fewer repetitive tasks, your team can focus on serving clients and managing the business, not on managing the process.
What key agency processes can an agency management system streamline for improved efficiency?
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An agency management system brings together core workflows such as accounting, renewals, certificate distribution, task routing, reporting, and client communication into one connected platform. This reduces friction caused by disconnected tools and helps teams complete work faster and with greater consistency.
How does an agency management solution improve document organization and reduce E&O risk for agencies?
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By centralizing documents, activity logs, and policy information, the system makes it easier to maintain organized, accurate records. Standardized workflows and built-in audit trails help ensure important steps are not missed, supporting both operational accuracy and reduced E&O exposure.
Can Insurance agency management solutions simplify complex commission management and reconciliation?
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Yes. These systems help simplify commission handling by automating tracking, mapping statements, and supporting reconciliation. This reduces manual calculations, minimizes errors, and gives teams more confidence and clarity around producer payments.
What features should agencies look for when evaluating insurance agency management solutions?
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Agencies benefit most from systems that offer strong workflow automation, centralized document and policy management, robust accounting tools, intuitive reporting dashboards, customer portals, and reliable integrations. Flexibility and scalability are also important as your agency grows and evolves.
How does your agency management system integrate with other tools, carriers, and benefits management platforms?
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A strong agency management system connects easily with carrier downloads, e-signature platforms, CRM and sales solutions, and benefits administration tools. These integrations keep information flowing smoothly across the insurance lifecycle so your team can work without disruption.
Are insurance agency management solutions suitable for both small agencies and larger multi-location teams?
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Yes. These systems are built to support agencies of all sizes, from smaller teams that need structure and simplicity to larger organizations that require advanced workflows, permissions, and visibility across multiple offices.
How secure is an agency management system for storing client data, policy documents, and financial information?
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Agency management systems use modern security practices including encryption, role-based access, and compliance-aligned data protections. These safeguards help protect sensitive client and financial information while supporting regulatory requirements.
How long does it take to implement insurance agency management solutions, and what is involved in the onboarding process?
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Implementation timelines depend on agency size and data needs, but typically include data migration, system configuration, workflow setup, and team training. A guided onboarding approach helps ensure your team feels confident and ready to use the system effectively.
What training and support are available after adopting an agency management system?
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Most solutions offer onboarding support, self-service learning resources, and ongoing assistance from customer support teams. This continued guidance helps agencies refine workflows, deepen adoption, and get the most value from the system.
How can insurance agency management solutions help agencies improve profitability and streamline workflows?
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By reducing manual work and improving visibility across operations, these solutions help agencies focus more time on revenue-generating activities. Better data accuracy and automated processes also minimize costly errors and support dependable, consistent operations.
What makes Vertafore’s insurance agency management solutions different from other systems?
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Vertafore pairs deep insurance industry expertise with technology designed specifically for agency operations. Our solutions deliver strong accounting capabilities, reliable commercial-lines handling, powerful workflow automation, and robust integrations that support agencies at every stage of growth.
Can I request a demo to see how your Insurance agency management solutions work in real time?
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Yes. You can schedule a demo here to see how the system supports your workflows, addresses your challenges, and helps your agency operate more efficiently.
Yes. You can schedule a demo here to see how the system supports your workflows, addresses your challenges, and helps your agency operate more efficiently.

