Our commitment to transparency and your source for our latest security and system performance information
We invest in state-of-the-art technologies, processes and system monitoring to ensure system availability and peak performance. Here you can find our latest availability statistics, plan for scheduled system maintenance and learn more about our commitment to data security.
99.97%Total Service Availability Over Past 12 Months |
Availability History
|
Total Service Availability |
AMS360 |
BenefitPoint |
PL Rating |
Sagitta |
WorkSmart |
Sircon |
QQCatalyst |
RefCon |
RiskMatch |
|
February |
99.98% |
99.86% |
99.86% |
99.86% |
99.53% |
99.86% |
99.69% |
99.86% |
100% |
100% |
|
January |
99.98% |
100% |
100% |
100% |
100% |
99.74% |
100% |
100% |
100% |
100% |
|
December |
99.98% |
99.78% |
99.47% |
99.82% |
99.78% |
95.78% |
100% |
99.89% |
100% |
100% |
|
November |
99.99% |
99.93% |
99.93% |
100% |
99.93% |
99.93% |
99.89% |
99.98% |
100% |
100% |
|
October |
99.99% |
100% |
100% |
100% |
100% |
100% |
99.75% |
100% |
100% |
100% |
|
September |
99.98% |
100% |
100% |
100% |
100% |
100% |
100% |
99.88% |
100% |
100% |
|
August |
99.97% |
100% |
99.91% |
100% |
99.38% |
100% |
99.88% |
99.93% |
100% |
100% |
|
July |
99.90% |
99.27% |
99.66% |
99.66% |
99.66% |
99.66% |
100% |
99.94% |
99.66% |
100% |
|
June |
99.97% |
99.34% |
99.78% |
99.34% |
99.34% |
99.34% |
100% |
99.92% |
99.78% |
100% |
|
May |
99.96% |
100% |
100% |
100% |
100% |
100% |
99.95% |
99.61% |
100% |
100% |
|
April |
99.97% |
100% |
100% |
100% |
99.36% |
100% |
99.93% |
100% |
100% |
100% |
|
March |
99.94% |
99.60% |
100% |
99.89% |
99.96% |
99.56% |
100% |
100% |
100% |
100% |
Maintenance Window Schedule |
Additional Questions |
| Maintenance Windows are scheduled for every Wednesday 10:00 p.m. - 2:00 a.m. CT | If you have additional questions about system performance, please contact our customer support team via My Vertafore. |