Vertafore announces powerful workflow visualization tool to help agencies gain up to 20 percent more capacity

May 30, 2018 /

DENVER, May 30, 2018 - Vertafore®, the leader in modern insurance technology, today announced the addition of Business Process Analytics to ImageRight®, the premier content and workflow management solution for carriers and to WorkSmart®, the leading workflow solution for agencies. Business Process Analytics is a data analytics and visualization tool that provides ImageRight and WorkSmart users with insights into historical process data, allowing them to get a better understanding of seasonal workloads, improve efficiency, better allocate resources, and plan for the future.

"In the past several months, Vertafore has doubled down on product enhancements to ensure our customers can improve process efficiencies," said Sharmila Ray, senior vice president of product and strategy at Vertafore. "We consistently hear our customers' need to deliver business results faster. That is why we are aggressively looking at ways to help automate certain tasks and improve overall efficiencies, allowing customers to focus on growing their business and building better relationships."

As a result of the data and analysis highlighted by the ImageRight Business Process Analytics tool, managers interviewed reported the potential to identify how to free up to 20% of their capacity during off-peak periods and reduce the variability in time to complete tasks by up to 12%. As a result, they expect to have more time to drive growth and deliver better customer service.

"Vertafore helps us with our automation. With their products, we are able to utilize workflow solutions and are able to respond to our clients with efficiency that wouldn't otherwise be possible," said Barb Dale, Principal, SliverStone Group.

Vertafore solutions are relied upon by 96 of the top 100 agencies, 80 of the top 100 carriers, and a community of over 500,000 users. To learn more about Vertafore's suite of integrated solutions, visit:

About Vertafore 

Vertafore's comprehensive insurance management software solutions allow participants in the insurance distribution channel to adapt to an evolving insurance industry by efficiently scaling their businesses through deeper access to information and insights. The Vertafore platform features fast innovation, partnerships with leading technology companies, and customizable solutions to help companies remain independent during a time of industry disruption. As the leader in modern insurance technology with the largest customer base in the industry, Vertafore connects every point of the distribution channel, from agencies and carriers to MGAs, MGUs, and state governments. For more information about Vertafore, visit, read the company's blog, and follow the company on Twitter, LinkedIn, and Facebook.

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