You asked for it! MyVertafore feature enhancements are live

February 14, 2018 /

Written By: Steve Cox, VP Customer Support

Since joining Vertafore in late 2017, my top priority has been listening to our customers’ feedback and implementing improvements you can see. I am excited to announce that MyVertafore is now more useful than ever and features some enhancements you’ve been requesting.

Log in today for these newly released features:

  • Subscribe to Knowledge Base articles and be notified when they are updated

  • Subscribe to product alerts to receive real-time product notifications

  • Quick access to your Sales and Billing Department contact information

And if you haven’t logged in recently, here’s what you’ve been missing:

  • A Knowledge Base of articles to help you understand your products and even solve simple issues

  • Self-service case creation: skip the hold-times, we’ll call you back

  • The ability to submit ideas for future products and enhancements, and even vote on other users’ ideas

  • Review your current case status and past cases

And there’s so much more in the works—for example, a new-and-improved chat platform to put you in touch with an available representative for instant help.

Whether you’re a first-time user or a MyVertafore regular, click here to connect with us today. Login or register using the buttons on the MyVertafore home page and you’ll be on your way to faster, simpler and more convenient product support.